Returns & Refunds Policy
At Wholesome, we stand behind the quality of our organic products and offer a 30-day satisfaction guarantee on all non-perishable items. If your order arrives damaged or does not meet our freshness standards, please contact us immediately for a full replacement or refund.
Initiate Your Request
Log into your account and select the items from your order history that you wish to return or report as damaged.
Provide Documentation
For quality concerns or damaged goods, please upload a clear photo of the product and its packaging to help us improve our sourcing.
Pack and Ship
For non-perishable returns, secure the items in their original packaging and use the prepaid shipping label provided via email.
Receive Your Refund
Once your request is processed, we will issue a credit to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing